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500+ shipments a day tracked without anyone refreshing a portal

A logistics company in the UAE. Five courier APIs, one dashboard, WhatsApp alerts.

  • Logistics
  • UAE
500+shipments tracked every day
1 viewinstead of five courier portals
Earlier warningsdelays caught before customers call

The challenge

What wasn’t working

The operations team checked five different courier portals to find out where shipments were, and often learned about delays only when a customer complained.

What we built

The solution

  1. 1

    One service polls all five courier APIs on a schedule.

  2. 2

    Statuses are normalised into a single dashboard.

  3. 3

    A WhatsApp alert goes out the moment a shipment is delayed or stuck.

  4. 4

    Daily summaries go to the operations lead.

Built with: Python, courier REST APIs, PostgreSQL, Streamlit, WhatsApp

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